{FREQUENTLY ASKED QUESTIONS}
YOUR QUESTIONS ARE IMPORTANT TO US
SHIPPING
Who do you use for shipping?
Most orders are shipped via USPS Priority Mail but we use UPS Ground shipping for larger projects.
How soon can I get this?
Our turnaround time is ridiculously fast for handcrafted works of art. Most orders are shipped within 2-3 business days with 2-3 days of shipping. If you need it sooner just contact us ahead of time.
What happens if my product gets damaged in shipping?
No worries! We have about 1 in every 400 prints damaged in shipping, but we always take care of our clients. Just let us know and we'll have a brand new one shipped out right away.
PRODUCT DETAILS
Can I use photos from my phone?
Yes! We use phone photos all of the time and they turn out really well. If you are unsure about your photo feel free to email it to us and we will take a look at it.
What file size do I need to have?
We don't have a set requirement for files sizes but it is always best to print from the highest quality copy you have. If you are unsure about your photo's quality feel free to send it over to us and we’ll take a look at it.
Do they come ready to hang?
Every woodprint comes with all of the hanging hardware already installed. You will find it very easy to hang your woodprint and get it straight the first time!
What if I don't like my woodprint when it arrives?
That hardly ever happens but if it does, just let us know and we'll either remake it or give you a full refund. Every product is backed with our 100% satisfaction guarantee.
How large can you make these?
With our advanced printing process we are able to make your woodprint in just about any size imaginable. Our largest woodprint to date is about 8×12 feet.
COMMERCIAL
Do you offer wholesale pricing?
We do offer wholesale pricing for photographers, business owners and others who are interested in selling our products. Contact us for details.
Do you have the capacity to produce these in bulk orders?
Yes we do. Bring it on. We have worked with clients to provide extensive interior decor, client and staff gifts, manufacturing components and more.